FAQs

• How much computer knowledge do I need in order to take online training?
• Can I take the online courses from more than one computer?
• Do I need an email address to take online courses with HAZWOPERTraining.com?
• How long do the courses take to complete?
• Do I have to finish the course in one sitting?
• How long do I have to finish the course?
• What if I fail the exam(s)?
• Will I receive a certificate after I take a course?
• Will I receive a wallet ID card?
• Can I take the 40 Hour HAZWOPER Course entirely online?
• Are your courses OSHA approved?
• What does OSHA say about online or computer-based HAZWOPER Refresher training?
• What if it has been longer than 12 months since I received my refresher training?
• Our company is in the state of California, should I follow the federal HAZWOPER regulation or the state HAZWOPER regulation?

If you have other questions, please contact us.

Q – How much computer knowledge do I need in order to take online training?
A – To use online training, users should have a basic knowledge of computers. This should include, but is not limited to, the ability to use a mouse, of which involves knowing the difference between left-click and right-click; the ability to open and close documents and web pages; and the ability to navigate a website. Those with no computer experience at all may have trouble using our online training and, for their own benefit, may want to enroll in a basic computer training class before using any of our online courses.
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Q – Can I take the online courses from more than one computer?
A – Yes, you can take our online courses by signing in with your username and password from any location and computer with high-speed internet access. However, each computer does need to meet our basic system requirements for viewing our online courses.
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Q – Do I need an email address to take online courses with HAZWOPERTraining.com?
A – Yes, an email address is necessary for the purpose of enrolling in our online courses. However, since a username, not an email, is required to log in to a student account, it is possible to have multiple users with the same email address.
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Q – How long do the courses take to complete?
A – Our courses are set up to take a specific amount of time. Some students may get through the training more quickly, while others may actually take longer to complete their training. Remember, this training should be used as an intricate tool in the context of an overall training program; it can be combined with other training throughout the year in order to meet any hour requirements needed.
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Q – Do I have to finish the course in one sitting?
A – No, our courses are designed so you can start and stop as needed, allowing you to break the training up over a longer period of time. Our system will keep track of your progress, enabling you to resume where you left off upon your next login. It is important that once you start a section, you complete that section or you will need to start that section over from the beginning upon your return.
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Q – How long do I have to finish the course?
A – Typically for 8 hour courses you have 90 days to complete the training, while longer courses (24, 32, or 40 hours) allow for 180 days to complete the training. However, if you need longer, we can work that out on a case by case basis, and we have never denied an extension request.
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Q – What if I fail the exam(s)?
A – You can take any exam as many times as needed to pass. Our exams are randomly selected from a pool of questions; therefore, each time you take the exam it will be slightly different.
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Q – Will I receive a certificate after I take a course?
A – Yes, almost all of our courses offer a certificate upon course completion. Once you have completed a course, you are able to download, save or print a certificate of completion from your student account. Certificates are created in a PDF format. Users must have the latest version of Adobe Reader before attempting to download the completion certificate.
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Q – Will I receive a wallet ID card?
A – Yes, in addition to the PDF certificate, most courses also come with a laminated wallet ID card mailed from our Main Office in Southern California. Wallet ID cards are created and mailed either the same or next business day, depending on what time the course is completed. Please allow for appropriate mail time, as this may vary by location.
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Q – Can I take the 40 Hour HAZWOPER Course entirely online?
A – The 40 Hour HAZWOPER Course can be taken entirely online, but keep in mind that students will need to be trained on how to use any protective equipment that they need as part of their job prior to using that equipment on any worksite. This is the case whether the student takes the course online or takes the course in a classroom setting.
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Q – What does OSHA say about online or computer-based HAZWOPER Refresher training?
A – See for yourself and go to: OSHA HAZWOPER FAQs
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Q – What if it has been longer than 12 months since I received my refresher training?
A – This does not mean you must take the initial training all over again. Per OSHA, “If the date for refresher training has lapsed, the need to repeat the initial training must be determined based on the employee's familiarity with safety and health procedures used on site. The employee should take the next available refresher training course. There should be a record in the employee’s file indicating why the training has been delayed and when the training will be completed.”
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Q – Our company is in the state of California, should I follow the federal HAZWOPER regulation or the state HAZWOPER regulation?
A – For any state to have its own HAZWOPER Refresher training regulation, it would have to meet or exceed the federal standards; therefore, you would be better off concentrating your efforts on meeting the state regulation. Doing this, by default, will cover you for the federal standard.
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